Activate Alteryx
Before installing and activating Alteryx, verify your network has access to all required licensing system domains. See Licensing System Requirements for a complete list.
Download a product
Download a product from the Alteryx Downloads and Licenses portal.
To download a product:
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Sign in to the Alteryx Downloads and Licenses portal at licenses.alteryx.com.
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In the Product Downloads area, click the product to download.
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In the Download Packages window, click the version of the product you want to download.
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In Downloads, click the plus sign to display a description of the product.
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Click the link for the product to download the file.
To download and use predictive tools, visit Download and Use Predictive Tools.
Activate a license online
Use the license key from your license administrator to activate a product license.
To activate online:
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Open Alteryx Designer. If the Alteryx Designer Activation window does not open automatically, click Options > Manage Licenses > Activate New License.
Alteryx Server: If you have no valid licenses, Alteryx displays Install License. Click OK to continue. -
In the Alteryx Designer Activation window, type your email address. Use lowercase letters when typing your email address.
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Type or paste your License keys, one per line. Copy and paste the license key in the same form it was provided.
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Click Activate.
If your email address has not been previously registered, a registration window displays. Provide your information to continue. -
In the Activation Success window, click Experience Alteryx.
Activate a license offline (file activation)
As an alternative to online activation, you can submit a request for an activation (.bin) file, upload the .bin file to the Alteryx Downloads and Licenses portal, and then use the .bin file to activate license keys on your computer. A separate license key is required for each product.
Create a request (.req) file from the offline computer:
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Open Alteryx Designer. If the Alteryx Designer Activation window does not open automatically, click Options > Manage Licenses > Activate New License.
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In the Designer Offline Activation window, click Create to create a request (.req) file to request product activation.
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Type your First name, Last name, and Email address and then type or paste your License keys.
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Click Create request.
Alteryx creates a request file with your email address and .req extension as shown in this example:
name@company.com.req -
Click Save to save the request (.req) file where it can be accessed from the Alteryx Downloads and Licenses portal or send the file to your license administrator.
Upload the request file to the Alteryx Downloads and Licenses portal:
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Sign in to the Alteryx Downloads and Licenses portal at licenses.alteryx.com.
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On the Home page, click Upload Activation Request.
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Click Browse to find and select the request (.req) file.
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Click to upload the request (.req) file.
The Alteryx Downloads and Licenses portal generates an activation file with your email address and .bin extension as shown in this example:name@company.com.binAlteryx saves the activation file as a binary (.bin) file to the computer's default download location. The .bin file contains the activation information. -
Click Save to save the activation (.bin) file so that you can access it from the offline computer.
Open the activation (.bin) file on the offline computer:
Using the offline computer, browse to the activation file you created in the previous step. This file must be accessible to the offline computer. If you sent the file to the offline computer, you can search for capabilityresponse.bin file to locate it.
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In the Alteryx Designer Activation window on the offline computer, click Back.
Alternatively, click Options > Manage Licenses > Activate New License to open the Alteryx Offline Activation window. -
Click Browse to find and select the activation (.bin) file.
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In the Activation Success window, click Experience Alteryx.
The Alteryx Designer tools are now available.
Activate using a License Server
To activate using a License Server:
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Open Alteryx Designer. If the Alteryx Designer Activation window does not open automatically, click Options > Manage Licenses > Activate New License.
Alteryx Server: If you have no valid licenses, Alteryx displays Install License. Click OK to continue. - Click here within To access your License Server, click here. Alteryx displays Manage Licenses.
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In License Server Connectivity, click Connect. Alteryx displays available licenses.
If this is the first time you have activated Alteryx, type your email address. - Click Activate for each product you want to activate.
- Click Close.
For more help including command line options, see Product Activation and Licensing Help.
What information does Alteryx capture and store during the license activation process?
Alteryx captures and stores the information needed to activate and validate a license key on a device.
Alteryx uses FlexNet Operations (FNO) as a 3rd-party service to provide licensing administration. Alteryx is the producer of the license; a user is the user of the license. The FNO service captures and stores the information necessary to activate and validate a license key on a device.
License keys are user and device based. A license key is attached to a user’s email address and a device. The combination of a device or machine name together with a user's email address creates a device ID.
- Online activation: The device ID is stored by FNO. FNO can then perform validation checks to ensure the license key is still valid.
- Offline activation: The device ID is uploaded to FNO when the *.req file is uploaded during the offline activation process.
License administrators can view machines with active licenses by signing in to the Alteryx Downloads and Licenses portal at licenses.alteryx.com.
Can I install Alteryx on a virtual machine (VM)?
You may install an Alteryx license on a VM if your contract permits it. Please contact your sales representative for more information about enabling your Alteryx license on a virtual machine.
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Server OS environment: You may install Alteryx on a Windows server operating system (OS) if your contract permits it. Contact your sales representative for more information about enabling your Alteryx license on Windows server OS.
- Session-based VM: A session-based (non-persistent) VM will wipe out the license key information each time the user logs out. Since a license key is assigned to a device and an email address, one solution is to write a script to install the license key. Alteryx does not support any scripts you might create.
For troubleshooting error messages, see: Troubleshoot Activation Issues.